Terms and conditions


  • The Rental Agreement is made between Cupac Rent A Car (the Owner) and the person and/or company signing the Rental Agreement (the Hirer).
  • The Hirer agreees to the terms and conditions and the prices shown in the Agreement and on this web site.
  • The Hirer must be over the age of 21 and only if they hold a current full valid driver’s licence for a minimum of 2 years which must be shown to Cupac Rent A Car
  • The owner supplies the vehicle in a safe and roadworthy condition with all necessary accessories and documentation and a full fuel tank. The Hirer is responsible for returning the vehicle in the same condition and a full tank, otherwise charges apply. The cost of refuelling is the Hirer’s cost.
  • The Hirer’s obligations are to ensure that all reasonable care is taken when driving and parking the car and that the car is properly maintained while used by the Hirer.
  • The Vehicle must not be used for training Learner drivers, for transport of passengers or goods for profit or reward, for towing vehicles, car racing, speed test and similar events.
  • The Vehicle must not carry more weight than prescribed for that vehicle by the manufacturer.
  • The Hirer must not do any repairs, parts replacements or changes to the vehicle without permission from CUPAC RENT A CAR.
  • The Vehicle cannot be taken outside of the country without written permission from CUPAC RENT A CAR.
  • The Vehicle may be driven during the term of hire only by the persons named on the Rental Agreement.


  • The prices shown in the Prices section depend on the vehicle type, the duration of hire and season.
  • All prices are per day of hire including unlimited milage, but milage is limited during first 7 days of hire.
  • Minimum hire term is one (1) day.
  • Total price for the term of hire is payable on pick up of the vehicle.
  • Security Bond is compulsory and payable on vehicle pick up. Minimum bond payable is 200 euros, the actual amount will be advised at the time of reservation depending on the duration of the hire and vehcile group.
  • Late drop off to a maximum of 60 minutes is permitted. Any late drop off thereafter will incur one (1) extra day of hire.
  • The Vehicle will be rented to the Hirer with a full fuel tank. In the case the vehicle is returned with less than a full fuel tank the Hirer will incur a charge for the difference in fuel at the market price per litre of fuel.
  • The vehcile service and maintenance expenses are payable by the Owner. The car wash services are payable by the Hirer.
  • If car documents or keys are lost the Hirer is liable to pay to the Owner 300 Euros or the equivalent amount in Serbian Dinars as per the current mid currency conversion rate of the NBS bank.
  • The Owner of the Vehicle is not liable for any loss or damage to the goods or luggage of the Hirer.
  • The Hirer must pay for all traffic offences and penalties related to traffic and/or parking offences occurred while the vehicle was rented by the Hirer.The Owner reserves the right to charge the hirer’s credit card or to deduct the amount from the Security Bond for any infringement fees.

3. Return of Vehicle

  • Vehicles can be picked up and returned at adress Futoska 63, Novi Sad or Nikola Tesla Airport, Belgrade at the agreed time.
  • When the vehicle is returned a report is made in relation to the condition of the vehicle and the fuel tank and signed by both parties.
  • The Hirer is able to contact CUPAC RENT A CAR 24 hours 7 days a week.

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